Senior Security Officer

Job Description

The Senior Security Officer is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La Hong Kong. Requirements typically include relevant hotel, hospitality, security or law-enforcement experience, good knowledge of emergency procedures, incident reporting and access control, and the ability to work rotating shifts. First-aid, fire-safety and security certifications are advantageous. Candidates should be physically fit, observant, calm under pressure and confident handling emergencies or difficult situations. Strong communication skills, professional appearance, discretion and a customer-focused attitude are expected. The role may also involve CCTV monitoring, patrols, investigations, crowd management and coordination with police or emergency services.

Company Info

Shangri-La Group is a major Asian luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Founded in Hong Kong, the group is known for its Shangri-La, Kerry, JEN and Traders brands. Its properties focus on high-quality accommodation, dining, meetings, wellness and personalised guest service. Shangri-La hotels generally place strong emphasis on Asian hospitality, service excellence, colleague development and operational standards. The group employs people across hotel operations, food and beverage, engineering, security, finance, sales and corporate functions. In Hong Kong, Shangri-La properties serve business travellers, leisure guests, local residents and international events, creating a multicultural working environment with structured procedures and opportunities to progress within the wider hospitality group.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, logistics, technology and professional services. Hotel jobs are concentrated on Hong Kong Island, Kowloon and major resort areas, with security roles available in hotels, shopping centres, offices and residential developments. The culture is fast-paced, international and respectful of hierarchy, while Cantonese is widely spoken and English is commonly used in business and hotels. Lifestyle options range from dense urban living and excellent public transport to beaches, hiking trails, islands and vibrant dining districts. Overseas workers generally need an approved employment visa before starting work; the employer normally sponsors the application and must demonstrate a genuine role and suitable salary. Applicants should prepare qualifications, references, a passport and police-clearance documents where requested. Housing is expensive, so many newcomers share accommodation or live farther from central districts. Public transport is reliable, and an Octopus card is useful for daily travel.