The Host or Hostess welcomes guests, manages restaurant seating, handles reservations, coordinates table availability and supports smooth service at Big Bay Cafe. Candidates should have relevant experience in a hotel or restaurant, strong communication and interpersonal skills, a pleasant and professional manner, and good knowledge of English and Cantonese; Mandarin is an advantage. The role requires attention to detail, confidence when dealing with guests, teamwork and the ability to remain composed during busy periods. Flexibility to work shifts, weekends and public holidays is expected. Shangri-La will typically look for candidates who are service-oriented, well presented and committed to creating a warm dining experience.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. The company is known for personalized service, refined accommodation, restaurants, meeting facilities and wellness experiences. Shangri-La hotels generally place strong emphasis on genuine hospitality, cultural understanding, staff development and attention to guest detail. In Hong Kong, the group operates several established properties and offers career opportunities across food and beverage, rooms, culinary, events, administration and management. Employees typically work in multicultural teams and may benefit from structured training, internal mobility and exposure to international hotel operations.
Hong Kong is a highly connected coastal city made up of Hong Kong Island, Kowloon and the New Territories, with numerous outlying islands nearby. Hospitality offers regular opportunities in luxury hotels, restaurants, clubs, catering, events and tourism, especially for applicants with Cantonese, English or Mandarin skills. The culture blends Chinese traditions with international influences, and service standards are fast-paced and professional. Life is energetic, convenient and urban, with excellent public transport, diverse food, shopping, hiking and beaches, although housing can be expensive and space is limited. Most overseas employees need an appropriate work visa, commonly arranged through employer sponsorship, and must not begin work before approval. Applicants should verify current immigration requirements, medical or document rules and employment conditions with the employer or Hong Kong Immigration Department. Relocation planning should include accommodation, transport, insurance and cost-of-living budgeting.
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