The Team Leader, Shophouse is responsible for supervising daily restaurant operations, coordinating service, welcoming guests, taking orders, maintaining service standards and supporting the outlet manager. Requirements typically include hospitality or restaurant experience, good English communication skills, knowledge of food and beverage service, and the ability to lead and motivate a team. The successful candidate is expected to be hands-on, customer-focused, well organised and comfortable working shifts, weekends and public holidays. Experience in a hotel or busy restaurant environment, together with knowledge of point-of-sale systems and guest complaint handling, would be advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La is recognised for personalised Asian hospitality, high service standards and extensive food and beverage operations. Shangri-La Singapore is a well-established luxury hotel set in landscaped grounds near Orchard Road, offering guest rooms, suites, restaurants, meeting facilities, wellness services and event spaces. The company provides opportunities in hotel operations, culinary services, guest relations, sales, engineering and corporate functions, with a strong emphasis on service quality, teamwork and employee development.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its festivals, languages and hawker food culture. The lifestyle is safe, efficient and convenient, with excellent public transport, modern amenities and many parks, beaches and attractions. Living costs, particularly rent, are relatively high, so shared accommodation is common for hospitality workers. Foreign employees generally need an employer-sponsored work pass, such as an S Pass or Employment Pass; eligibility depends on salary, qualifications and government criteria. Employers usually guide successful candidates through the application process. New arrivals should arrange accommodation, mobile service, banking and healthcare coverage, and understand local employment rules before relocating.
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