The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, training coordination, performance administration, and compliance with Indonesian labor regulations. Candidates should have a degree or diploma in human resources, business administration, or a related field, along with hotel or hospitality experience. Strong communication, organization, confidentiality, problem-solving, and interpersonal skills are expected. Familiarity with HR systems, payroll processes, employment regulations, and multicultural workplaces is advantageous. The successful candidate should be service-minded, approachable, professionally presented, and able to support both employees and management in a busy luxury-hotel environment.
Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalized service, refined accommodation, extensive food and beverage facilities, and strong guest-focused standards. Shangri-La properties typically employ multicultural teams and place emphasis on employee development, service culture, operational discipline, and responsible business practices. In Indonesia, the company has operated prominent luxury hotels and resorts serving business travelers, leisure guests, families, and events. An HR role with Shangri-La generally involves supporting a diverse workforce while maintaining company policies, local employment compliance, staff engagement, and high hospitality standards.
Indonesia offers opportunities across hospitality, tourism, food and beverage, retail, technology, education, and business services. Bali has the largest international tourism market, while Java, including Jakarta, Bandung, and Surabaya, provides broader corporate and hotel employment. Lombok, Batam, and destinations in eastern Indonesia offer resort-based roles and a quieter lifestyle. Culture is diverse, community-oriented, and generally respectful; modest dress and awareness of local religious customs are important. Living costs vary greatly, with Bali tourist areas and Jakarta usually more expensive than smaller cities. Foreign nationals normally need an employer-sponsored work permit and appropriate limited-stay visa; working on a tourist visa is not permitted. Before relocating, confirm salary, accommodation, insurance, tax, transport, and visa sponsorship in writing. Learning basic Bahasa Indonesia is highly beneficial for daily life and workplace relationships.
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