The Business Development Manager – MICE is responsible for generating and converting business from meetings, incentives, conferences and exhibitions, with a focus on growing hotel revenue and building long-term client relationships. Candidates should have experience in hotel sales, MICE, events or business development, preferably within the UAE hospitality market. Strong knowledge of corporate accounts, event agencies and local market trends is expected. The role requires excellent communication, negotiation and presentation skills, confidence in meeting decision-makers, and the ability to prepare proposals and manage the sales process from enquiry to delivery. A commercially minded, target-driven and well-organised approach is essential, together with professional English and the ability to work effectively across hotel departments.
Shangri-La is an internationally recognised luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other major destinations. The group is known for warm Asian hospitality, high service standards and thoughtfully designed accommodation, dining, meeting and leisure experiences. Shangri-La properties typically serve business travellers, leisure guests, groups and luxury events, supported by strong food and beverage, spa and conference facilities. In the United Arab Emirates, the company operates prominent luxury hotels that cater to corporate clients, high-end travellers and MICE business. Employees generally work in a multicultural environment where guest satisfaction, teamwork, professional presentation and attention to detail are highly valued. Career opportunities can include training, internal mobility and exposure to an established global hotel brand.
The United Arab Emirates is not an island, but it offers a distinctive coastal lifestyle across Dubai, Abu Dhabi and other emirates. Hospitality and MICE professionals can find opportunities in luxury hotels, resorts, restaurants, event venues and destination-management companies, particularly in Dubai and Abu Dhabi. The culture combines Emirati traditions with a highly international workforce; respectful dress, punctuality and awareness of local customs are important. Lifestyle options range from beaches, shopping and international dining to desert activities, cultural sites and year-round events. Employers commonly sponsor work visas, medical checks and residency permits after an offer is accepted. Candidates should confirm accommodation, transport, insurance, flight benefits and gratuity terms before relocating. Living costs, especially rent, can be high, while income is generally free from personal income tax. A valid passport, authenticated documents and an approved employment contract are normally required.
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