The Information Technology Manager is expected to lead the hotel’s IT operations, ensuring reliable networks, systems, cybersecurity, telecommunications, and technology support for guests and colleagues. Typical requirements include a degree or diploma in Information Technology, Computer Science, or a related field, several years of hotel or corporate IT experience, and practical knowledge of infrastructure, property-management systems, information security, and vendor coordination. The successful candidate should be service-oriented, organized, and comfortable managing projects, budgets, incidents, and a technical team. Strong communication skills, problem-solving ability, and the flexibility to respond to operational issues outside normal working hours are important. Hospitality experience and familiarity with Shangri-La standards would be advantageous.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for warm Asian hospitality, high service standards, premium accommodation, dining, wellness, and meeting facilities. In the Philippines, Shangri-La operates well-established city and resort properties, including locations in Manila, Cebu, and Boracay. The company employs professionals across hotel operations, food and beverage, engineering, sales, finance, information technology, and guest services. Working for Shangri-La can provide exposure to international hospitality procedures, structured training, and opportunities for career progression within a global network. Benefits vary by property but may include meals, uniforms, service charges, insurance, staff rates, and accommodation or relocation support for selected positions.
The Philippines offers IT opportunities in hotels, business-process outsourcing, fintech, telecommunications, e-commerce, and infrastructure, particularly in Manila, Cebu, Clark, and major resort destinations. Life on the islands ranges from fast-paced urban living to a relaxed coastal lifestyle, with affordable food, strong community ties, English widely used, and rich Filipino, Spanish, and regional cultural influences. Popular leisure activities include beaches, diving, hiking, festivals, and island-hopping. Foreign employees normally need an employer-sponsored work visa or permit; requirements commonly involve a work permit and an appropriate visa arranged with Philippine authorities. Employers often guide candidates through the process. Before relocating, check housing, healthcare, transport, internet reliability, taxation, insurance, and local costs. Tropical weather, including typhoons in some regions, should also be considered. Employment terms and visa rules should be verified with the company and the Philippine embassy.
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