The Host or Hostess welcomes guests and manages the reception area for Shang Palace and Café KOOL at Shangri-La Hong Kong. Responsibilities include greeting and seating guests, handling reservations, answering enquiries, coordinating with service teams, maintaining accurate table plans, and supporting a smooth dining experience. Candidates should have previous experience in a luxury hotel or quality restaurant, strong communication and interpersonal skills, a polished and friendly manner, and good knowledge of English and Cantonese; Mandarin is an advantage. The role requires excellent customer-service awareness, professional grooming, attention to detail, and the flexibility to work shifts, weekends, and public holidays.
Shangri-La Group is a luxury hospitality company founded in Asia and known for its hotels, resorts, residences, and related businesses worldwide. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets, with a strong focus on personalized service and Asian hospitality. Shangri-La Hong Kong is a prestigious five-star hotel in the city’s Admiralty district, offering luxury accommodation, restaurants, event facilities, and views of Victoria Harbour. Its dining venues include Shang Palace, an award-winning Cantonese restaurant, and Café KOOL, an international buffet restaurant. Employees typically work in a structured luxury-service environment with training, staff benefits, and opportunities for career development within the hotel and wider Shangri-La network.
Hong Kong offers abundant opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Its culture combines Chinese traditions with international influences, and Cantonese is widely spoken alongside English and Mandarin. Life is energetic and convenient, with excellent public transport, dense urban neighborhoods, varied dining, hiking trails, beaches, and access to outlying islands such as Lantau and Cheung Chau. Housing is expensive, so many newcomers share apartments or live in districts outside the central area. Overseas employees normally need an employment visa arranged through an eligible sponsoring employer before starting work; requirements include a confirmed job, suitable qualifications or experience, and proof that the role cannot readily be filled locally. Dependants may be eligible for accompanying visas. New arrivals should budget for rent, deposits, transport, and healthcare, and confirm all visa terms with Hong Kong Immigration.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...