The Waiter/Waitress supports daily restaurant operations at Hung Tong by welcoming guests, explaining menus, taking accurate orders, serving food and beverages, clearing tables, processing payments and maintaining high service standards. Candidates should have relevant hospitality or restaurant experience, good communication skills and a positive, guest-focused attitude. Fluency in Cantonese is likely important for this Hong Kong role, while English and Mandarin are advantageous. The successful candidate should be well presented, attentive, reliable and comfortable working shifts, weekends and public holidays. Knowledge of food safety, beverage service and hotel standards is beneficial. Shangri-La expects team members to provide courteous, efficient and personalised service while working calmly in a busy environment.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other destinations. Its brands are known for warm Asian hospitality, premium accommodation, restaurants, wellness facilities and personalised guest service. Shangri-La properties commonly offer structured training, career development and opportunities to work in international hotel environments. The group places strong emphasis on service excellence, guest satisfaction, teamwork and responsible business practices. In Hong Kong, Shangri-La operates prestigious city hotels serving business travellers, leisure guests, events and fine-dining customers. Employees typically work in a multicultural setting with established operational standards and opportunities to progress within hospitality departments or across the wider group.
Hong Kong offers diverse opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Hospitality workers can find roles in luxury hotels, independent restaurants, clubs and event venues, although competition is strong and Cantonese is often valuable. Life is fast-paced, highly urban and convenient, with excellent public transport, dense neighbourhoods, international dining and easy access to beaches, hiking trails and outlying islands. The culture combines Cantonese traditions, international influences, festivals and a strong food scene. Legal employment normally requires an appropriate visa before starting work; many overseas professionals use the General Employment Policy, while employers may sponsor eligible hires. Applicants should confirm salary, service charge, accommodation, medical cover and working hours carefully. Relocation costs and housing can be high, so budgeting is important. Temporary accommodation, an Octopus travel card and a Hong Kong bank account are useful during the first weeks.
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