The Service Associate – Engineering (A/C Technician) is responsible for maintaining, repairing and troubleshooting air-conditioning and refrigeration systems across the hotel. Candidates should have vocational or technical qualifications in air-conditioning, refrigeration or mechanical engineering, together with practical experience in hotel or commercial facilities. Knowledge of electrical systems, preventive maintenance, safety procedures and basic troubleshooting is expected. The successful candidate should be reliable, physically fit, service-minded and willing to work shifts, weekends and public holidays. Good communication, teamwork, attention to detail and the ability to respond quickly to guest and operational requirements are important.
Shangri-La Group is a leading luxury hospitality company originating in Asia and operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are known for personalised service, comfortable accommodation, dining, wellness facilities and high standards of guest care. In Sri Lanka, Shangri-La operates major hospitality properties, including Shangri-La Colombo and Shangri-La Hambantota Resort & Spa. The company provides opportunities across hotel operations, engineering, food and beverage, housekeeping, finance and management. Employees typically work in a structured, guest-focused environment where professionalism, teamwork, safety and attention to detail are valued. Benefits may vary by property and can include service charge, meals, uniforms, training and career development opportunities.
Sri Lanka offers employment opportunities in hotels, resorts, tourism, construction, information technology, education, healthcare and business services, with hospitality particularly important in coastal and cultural destinations. The island combines beaches, tea country, wildlife parks, historic cities and a relaxed social lifestyle. Colombo is the main commercial hub, while Hambantota, Galle, Kandy and resort areas offer tourism-focused work. Sri Lankan culture values family, hospitality and religious traditions, with Sinhala, Tamil and English widely used in daily life and business. Foreign employees normally require an employer-sponsored work or residence visa and should confirm current requirements with the employer and Sri Lankan authorities before travelling. Relocation costs, accommodation, transport, healthcare and taxation should be clarified in the employment contract. Living costs vary considerably between Colombo and regional areas.
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