The Event Sales Manager (Wedding Planner) is expected to develop wedding and event business, manage client enquiries, conduct venue visits, prepare proposals and quotations, negotiate contracts, and coordinate closely with banquet, culinary, rooms and operations teams. Candidates should have a diploma or degree in hospitality, event management, business or a related field, together with several years of hotel sales or wedding-planning experience. Strong communication, presentation, negotiation and organisational skills are essential. The role requires commercial awareness, attention to detail, confidence in dealing with couples and families, and the ability to manage multiple events and deadlines. Experience with luxury hotels, event software and local Malaysian wedding customs would be advantageous.
Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. Its properties are known for personalised service, comfortable accommodation, distinctive dining, wellness facilities and professionally managed meetings and celebrations. In Malaysia, Shangri-La operates several established city and resort properties, serving leisure travellers, business guests, families and wedding clients. The company places strong emphasis on Asian hospitality, guest satisfaction, service standards, employee development and teamwork. An Event Sales Manager at Shangri-La would typically work with couples, families, corporate clients and internal departments to create seamless events while meeting revenue and customer-service targets. Benefits may include staff meals, uniform, training, hotel discounts and other benefits, depending on the property and employment package.
Malaysia offers strong opportunities in hotel sales, wedding planning, banquets, tourism and resort operations, particularly in Langkawi, Penang, Kota Kinabalu, Kuala Lumpur and Johor. Langkawi and Penang provide island living, beaches, heritage, diverse food and a relaxed but active hospitality scene. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Lifestyle costs vary: island accommodation and imported goods can be expensive, while local food and transport are relatively affordable. Foreign nationals normally need an employer-sponsored Employment Pass arranged through the company before starting work; requirements depend on nationality, salary and position. Relocating candidates should confirm accommodation, medical coverage, air travel, probation terms and dependent-pass eligibility. Malaysia has tropical weather year-round, with seasonal rain and humidity, so transport and housing near the resort are important considerations.
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