The Team Leader, Shophouse is responsible for supporting the daily operation of Shangri-La Singapore’s Shophouse dining outlet. Requirements typically include experience in restaurant or hotel food and beverage operations, good English communication skills, knowledge of service standards, and the ability to guide and motivate a team. The successful candidate is expected to supervise shifts, coordinate guest service, handle requests and complaints professionally, maintain hygiene and safety standards, support training, and help achieve quality and revenue targets. A positive attitude, strong teamwork, attention to detail, and flexibility to work weekends, public holidays, and rotating shifts are important.
Shangri-La Group is a global luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities, and extensive conference and event services. Shangri-La Singapore is a large luxury hotel set in landscaped surroundings near Orchard Road. It offers accommodation, dining venues, meeting facilities, recreational amenities, and guest services for leisure and business travellers. Employees typically work in a multicultural environment with structured operating procedures, service training, and opportunities to develop within the wider hotel group.
Singapore is a compact, modern island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Life is convenient and safe, with excellent public transport, diverse food, shopping, parks, and active urban neighbourhoods. Accommodation can be expensive, so many newcomers share apartments or rent rooms away from the central districts. Foreign employees generally need an employer-sponsored work pass; eligibility depends on nationality, salary, qualifications, and the role, with applications handled through Singapore’s Ministry of Manpower. Employers may provide guidance, but candidates should confirm pass requirements before accepting an offer. Singapore’s warm, humid climate and fast-paced working environment suit people who value organisation, efficiency, and international exposure.
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