Service Associate - Finance Risk Control

Job Description

The Service Associate – Finance Risk Control supports financial control, audit, compliance, and risk-management activities within the hotel. Typical duties include reviewing transactions, checking documentation, monitoring internal controls, preparing reports, assisting with reconciliations, and identifying irregularities or process weaknesses. Candidates should have a diploma or degree in accounting, finance, business, or a related field, together with good numerical, analytical, and communication skills. Previous hotel, audit, finance, or administrative experience is useful. The role requires accuracy, confidentiality, integrity, strong organisation, and confidence using Microsoft Office and accounting systems. The successful candidate is expected to work collaboratively, meet deadlines, follow company policies, and maintain high professional standards in a fast-paced hospitality environment.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for hotels, resorts, and serviced residences across major cities and resort destinations worldwide. The group operates under a service philosophy centred on warm Asian hospitality, personalised guest care, and high operating standards. Its properties typically employ teams across rooms, food and beverage, finance, engineering, wellness, events, and administration. Shangri-La places emphasis on colleague development, ethical business practices, guest satisfaction, and consistent brand standards. In Malaysia, the company has operated well-known luxury properties serving business travellers, leisure guests, groups, and long-stay visitors. A finance risk-control position supports the accuracy, accountability, and compliance of hotel operations, helping protect company assets while ensuring reliable financial reporting and effective internal procedures.

Destination Guide

Malaysia offers opportunities in hospitality, finance, shared services, technology, manufacturing, education, and tourism. Major employment centres include Kuala Lumpur, Penang, Johor, Langkawi, Kota Kinabalu, and other resort destinations. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in business, while Malay is the official language. Lifestyle costs vary, with Kuala Lumpur generally more expensive than smaller towns and islands. Malaysia has beaches, rainforests, excellent food, and convenient regional travel, although tropical heat and monsoon seasons should be considered. Foreign employees normally need an employer-sponsored Employment Pass, with approval and eligibility depending on the role, salary, and current immigration rules. Relocating workers should confirm accommodation, medical coverage, taxation, transport, and dependent arrangements before accepting an offer. Employers usually guide successful candidates through the visa process.