The Sales Manager will represent Shangri-La Hotels and Resorts from its Jakarta sales office, developing business and maintaining relationships with corporate clients, travel agencies, event planners and other partners. Requirements typically include a degree or diploma in hotel management, business or a related field, several years of hospitality or hotel sales experience, strong knowledge of the Jakarta market, and excellent communication skills in English and Bahasa Indonesia. The successful candidate is expected to achieve revenue targets, secure new accounts, manage key client relationships, prepare sales reports, support hotel promotions and travel regularly for client visits. A professional appearance, negotiation ability, market awareness and a results-focused, service-oriented approach are important.
Shangri-La Hotels and Resorts is a luxury hospitality group originating from Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, upscale accommodation, extensive dining options, wellness facilities and professional meetings and events services. Shangri-La properties serve business travellers, leisure guests, families and corporate customers, with a strong emphasis on personalised service and guest satisfaction. In Indonesia, the brand has operated prominent properties including Shangri-La Jakarta, a full-service city hotel serving corporate, diplomatic, leisure and events markets. Employees generally work in a structured international environment with opportunities to develop careers across hotel operations, sales and commercial functions. Specific benefits, incentives and career progression depend on the employing property, employment contract and local policies.
Indonesia is an archipelago of more than 17,000 islands, offering varied opportunities in hospitality, tourism, technology, education, manufacturing and international business. Jakarta, on Java, is the main commercial centre and provides the broadest professional market, while Bali is especially strong for resorts, wellness, restaurants and events. Java is busy and highly urbanised; Bali offers a more relaxed lifestyle but can be expensive in popular areas. Sumatra, Lombok, Sulawesi and eastern islands provide nature-focused tourism and a slower pace of life. Indonesian culture values community, respect, hospitality and religious diversity. Foreign employees normally need an employer-sponsored work permit and appropriate work visa; working on a tourist visa is not permitted. Relocation planning should include accommodation, healthcare, transport, tax registration and local banking. Learning basic Bahasa Indonesia is highly beneficial, and candidates should confirm visa sponsorship and benefits directly with the employer before accepting an offer.
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