The Business Development Manager – MICE is expected to generate and manage business from meetings, incentives, conferences and exhibitions for Shangri-La in the UAE. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate events. The candidate should understand the UAE luxury hospitality market, maintain relationships with event agencies and corporate accounts, prepare proposals, conduct site inspections and negotiate contracts. Excellent communication, presentation and networking skills are essential. The role also requires revenue awareness, strong organisational ability, confidence dealing with international clients and flexibility to attend networking events, client meetings and occasional functions outside standard office hours.
Shangri-La Hotels and Resorts is a premium international hospitality group founded in Hong9 Kong and recognised for luxury hotels, resorts and serviced residences across Asia, the Middle East, Europe and other global destinations. The company is known for personalised service, elegant surroundings and its Shangri-La hospitality philosophy. Its UAE properties serve leisure travellers, corporate guests, government clients and large-scale events, with facilities that typically include restaurants, meeting venues, wellness services and accommodation. Employees work in a multicultural environment with a strong focus on guest satisfaction, commercial performance and professional standards. Benefits may include accommodation or housing support, meals, transport, medical insurance, annual leave and travel-related privileges, depending on the property and employment package. Exact conditions vary according to the position, location and local company policy.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in luxury hotels, resorts, restaurants, airlines, tourism companies, events and retail. The culture combines Emirati traditions with a highly international lifestyle; modest dress and respectful behaviour are expected, especially during Ramadan. Life is modern and convenient, although accommodation, schooling and transport can be expensive in major cities. Summers are extremely hot, while winters are pleasant and popular for outdoor activities. Most foreign employees require employer-sponsored residence and work visas; the employer normally arranges medical checks, Emirates ID processing and labour documentation. Review the full contract carefully, including housing, transport, insurance, flights, gratuity and probation terms. A passport, authenticated qualifications and relevant experience may be required for relocation.
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