Food & Beverage Service Crew

Job Description

The Food & Beverage Service Crew supports restaurant and banquet operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments and maintaining high service standards. Candidates should have a friendly, professional attitude, good communication skills and a genuine interest in hospitality. Previous restaurant or hotel experience is helpful, although suitable entry-level applicants may be considered. The role requires personal grooming, teamwork, attention to detail and the ability to work efficiently in a fast-paced environment. Flexibility to work shifts, weekends and public holidays is expected. Knowledge of food safety procedures and a willingness to meet Shangri-La’s guest-service standards are important.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for warm Asian hospitality, high-quality accommodation, extensive dining options and personalised guest service. Shangri-La Rasa Sentosa, Singapore, and Shangri-La Singapore are among its local properties, offering restaurants, banquet facilities, leisure amenities and event services. The group employs people across hotel operations, including food and beverage, rooms, culinary, engineering, sales and administration. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness and a strong commitment to guest satisfaction. Career opportunities may include structured training, internal mobility and exposure to an international hotel environment.

Destination Guide

Singapore is a compact, highly developed island city with strong opportunities in hospitality, food and beverage, tourism, retail, technology, healthcare and finance. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its languages, festivals and famous food culture. Public transport is efficient, and most areas are easy to reach by MRT and bus. Hotel employees should expect a fast-paced lifestyle, high service standards, humid weather and relatively expensive rent, especially near the city centre. Foreign workers generally need an employer-sponsored work pass; eligibility depends on nationality, qualifications, salary and the role, with applications handled by the employer through Singapore’s Ministry of Manpower. New arrivals should budget for accommodation, transport, deposits and healthcare, and verify employment terms before relocating.