The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring efficient service, guest satisfaction, hygiene, and compliance with Shangri-La standards. Requirements typically include a diploma or equivalent experience in hospitality, previous experience in food and beverage operations, good knowledge of service procedures, and strong communication skills. The successful candidate should be guest-focused, well organised, confident leading a team, and comfortable working shifts, weekends, and public holidays. Responsibilities may include supervising employees, coordinating table service, handling guest requests and complaints, monitoring stocks and equipment, supporting training, and maintaining workplace safety and cleanliness.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and properties across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognised for personalised service, comfortable surroundings, and its Asian-inspired approach to hospitality. Shangri-La Singapore is a prominent luxury hotel set among landscaped gardens near Orchard Road. It offers accommodation, restaurants and bars, banquet facilities, wellness services, and business amenities. The company places strong emphasis on guest experience, service excellence, employee development, teamwork, and operational standards. Roles in its food and beverage division provide opportunities to work in a multicultural environment while gaining experience in upscale hotel restaurants, events, and hospitality management.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, and logistics. Hotels and restaurants regularly recruit supervisors, chefs, guest-service staff, and managers, although competition is high. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Singapore offers excellent public transport, safety, healthcare, dining, and modern infrastructure, but housing and daily expenses can be expensive. The climate is hot and humid year-round, with frequent rain. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. Employers commonly assist with applications, but approval is controlled by the Ministry of Manpower. Candidates should budget for accommodation, transport, deposits, and medical checks before relocating.
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