Administrator (F&B)

Job Description

The Administrator (F&B) supports the Food and Beverage department with office administration, document control, scheduling, reporting, correspondence, purchasing records and coordination between outlets and hotel departments. Candidates should have relevant administrative or hospitality experience, good English communication skills, strong computer literacy, accurate data-entry ability and excellent organisation. Familiarity with Microsoft Office and hotel systems is an advantage. The successful candidate is expected to be dependable, discreet, service-minded and able to manage multiple deadlines in a busy hotel environment. Flexibility, teamwork and a professional approach when dealing with guests, suppliers and colleagues are essential.

Company Info

Shangri-La is a global luxury hospitality group founded in Asia, operating hotels, resorts and related hospitality businesses across many countries. The group is recognised for warm Asian hospitality, high service standards and a broad portfolio ranging from city hotels to beach and island resorts. Shangri-La properties typically offer accommodation, restaurants, bars, event facilities, wellness services and guest activities. The company places strong emphasis on guest satisfaction, operational quality, employee development and teamwork. In Malaysia, Shangri-La has established properties in destinations including Kuala Lumpur, Penang, Kota Kinabalu and other resort locations. An F&B Administrator would support the administrative and coordination work required to keep restaurant, banquet and room-service operations organised and efficient.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and other resort destinations, especially in food and beverage, rooms, events and guest services. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Lifestyle varies from busy urban living to relaxed beach or island communities; food, nature and relatively affordable daily costs are major attractions. Foreign employees normally need an employment pass or other work authorisation arranged and sponsored by the employer before starting work. Relocation usually involves securing accommodation, medical checks, immigration paperwork and local banking. Island roles may provide staff housing, meals or transport, but applicants should confirm these benefits, working hours, contract terms and exact location with Shangri-La before accepting an offer.