The Service Manager – Procurement (Non-Food Buyer) manages the sourcing and purchasing of non-food supplies for Shangri-La’s operations in the Philippines. Requirements typically include a degree in procurement, supply chain, business, hospitality, or a related field, together with several years of purchasing experience, preferably in a hotel or large organisation. The candidate should understand supplier selection, negotiations, contracts, inventory control, quality standards, and cost management. Strong communication, analytical, organisational, and vendor-management skills are expected. The role also requires integrity, attention to detail, familiarity with procurement systems, and the ability to work with multiple departments while ensuring timely delivery and compliance with company policies.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are recognised for attentive service, high accommodation standards, dining experiences, wellness facilities, and strong connections with local communities. In the Philippines, Shangri-La operates well-known properties in destinations including Manila, Cebu, and Boracay. The company employs people across hotel operations, food and beverage, engineering, finance, sales, guest services, and procurement. Shangri-La generally promotes professional development, service excellence, cultural awareness, and teamwork. Procurement roles support the wider business by securing reliable supplies, controlling costs, maintaining quality, and building productive relationships with approved suppliers.
The Philippines offers hospitality, procurement, retail, shared-services, tourism, and logistics opportunities, especially in Manila, Cebu, Boracay, and other resort destinations. Manila provides the broadest professional market, while Cebu and island resorts offer a more relaxed lifestyle and strong tourism employment. Filipino culture is welcoming, family-oriented, community-minded, and shaped by diverse regional traditions. Living costs vary considerably: Manila is more expensive and busier, while provincial islands can be cheaper but may have fewer services and transport options. Foreign workers generally need an employer-sponsored work permit and appropriate visa, commonly a 9(g) pre-arranged employee visa; requirements can change, so confirmation with the Bureau of Immigration is essential. Candidates should arrange a formal contract, health insurance, accommodation, and relocation support before arrival. English is widely used in business and hotels, although learning basic Filipino is helpful.
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