The Business Development Manager is expected to grow revenue by identifying new corporate, group, conference, leisure and partnership opportunities, while maintaining strong relationships with existing clients. Requirements typically include several years of sales or business development experience, preferably in hotels, tourism or related services; excellent communication, negotiation and presentation skills; commercial awareness; and the ability to meet revenue targets. The successful candidate should be proactive, well organised and confident representing Shangri-La in the Australian market. Experience using CRM and sales systems, managing accounts and preparing reports is advantageous. Flexibility to attend networking events, client meetings and industry functions, together with a professional appearance and customer-focused approach, will be expected.
Shangri-La is a leading luxury hospitality group originating in Asia and operating hotels, resorts and residences across major destinations worldwide. The group is recognised for personalised service, comfortable accommodation, quality dining and strong attention to guest experience. Shangri-La properties serve leisure travellers, corporate guests, meetings and events, and long-stay residents. The company promotes its values through warm hospitality, cultural awareness, teamwork and professional development. In Australia, its operations have included prominent city and resort properties, with roles spanning hotel operations, sales, food and beverage, events and guest services. A Business Development Manager supports the commercial performance of the property by building client relationships, developing new accounts and promoting accommodation, meetings, events and related services to the local and international market.
Australia is a large island continent with employment opportunities in hospitality, tourism, healthcare, construction, technology, education, agriculture and professional services. Major cities such as Sydney, Melbourne, Brisbane, Perth and Adelaide offer broader career options, while coastal and regional destinations provide resort and tourism work. Australian culture is generally informal, multicultural and outdoors-oriented, with a strong emphasis on work-life balance, workplace safety and fair employment conditions. Lifestyle choices range from beaches and national parks to vibrant arts, dining and sporting scenes, although housing and transport costs can be high in major cities. International workers usually need an appropriate visa, such as an employer-sponsored visa, skilled visa or working holiday visa, depending on nationality, age, qualifications and occupation. Candidates should check current requirements through the Australian Department of Home Affairs. Relocation planning should include accommodation, health insurance, tax registration, banking, transport and recognition of qualifications where required.
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