Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by managing correspondence, preparing proposals and reports, coordinating client appointments, updating databases, arranging site inspections, and assisting with sales activities and events. Candidates should have experience in hotel sales, administration, reservations, or customer service, preferably within a luxury hospitality environment. Strong communication, organisational, computer, and follow-up skills are expected, together with attention to detail and the ability to manage deadlines. Fluency in English is generally required; Cantonese and Mandarin are valuable for the Hong Kong market. The successful candidate should be professional, service-oriented, commercially aware, and comfortable working collaboratively in a fast-paced hotel setting.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for personalised service, elegant accommodation, destination dining, meetings and events, and strong attention to local culture. Shangri-La Hotels and Resorts operates several properties in Hong Kong and serves business travellers, leisure guests, families, and luxury groups. The company promotes its values through genuine hospitality, teamwork, professional development, and a focus on creating memorable guest experiences. Working for Shangri-La can provide exposure to international hotel operations, corporate and leisure sales, event coordination, and established luxury-service standards. Benefits and employment conditions vary by property, position, and local labour regulations.

Destination Guide

Hong Kong offers strong opportunities in hotels, tourism, finance, retail, technology, education, and international business. The culture blends Cantonese traditions with global influences, and Cantonese, Mandarin, and English are widely used in professional and daily settings. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking trails, beaches, and a lively arts scene. Housing is expensive, particularly on Hong Kong Island and in central Kowloon, so many workers choose areas such as the New Territories or share accommodation. Overseas professionals usually need an employment visa sponsored by an approved employer; applicants must demonstrate a genuine job offer, suitable qualifications or experience, and market-appropriate pay. Employers commonly assist with visa paperwork, but candidates should confirm medical, dependent, tax, and contract requirements before relocating. Hong Kong’s humid summers and compact urban environment are important lifestyle considerations.