Assistant Human Resources Manager

Job Description

The Assistant Human Resources Manager supports the hotel’s HR function across recruitment, onboarding, employee relations, training, performance management, payroll coordination and compliance with Malaysian employment legislation. Candidates typically need a diploma or degree in Human Resources, Business Administration or a related field, together with several years of hotel or hospitality HR experience. Strong communication, organisation and interpersonal skills are essential, as well as discretion when handling confidential employee matters. Familiarity with HR systems, labour regulations and multicultural workplaces is expected. The successful candidate should be approachable, proactive and commercially aware, helping managers maintain service standards while fostering a positive employee experience. Previous experience with a luxury hotel, resort or international hospitality group would be advantageous.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is recognised for warm Asian hospitality, high service standards and distinctive properties in city and resort locations. Shangri-La Hotels and Resorts offers careers across rooms, food and beverage, engineering, finance, sales and human resources. Its Malaysian properties serve both international visitors and domestic travellers, combining resort experiences with established local operations. Employees generally work in multicultural teams and are expected to demonstrate professionalism, genuine care and attention to detail. The company also provides opportunities for internal development and international mobility, although benefits and working conditions vary by property, position and local employment terms.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology and professional services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Island life in Langkawi or Penang is relaxed, warm and community-oriented, with beaches, nature, local markets and excellent Malay, Chinese and Indian food. Urban areas provide more transport, shopping and career variety, while resort locations may offer staff accommodation or meals. Malaysia is culturally diverse, and respectful behaviour, modest dress in traditional communities and sensitivity toward different religions are important. Foreign employees normally require an employment pass sponsored by their employer; approval depends on qualifications, salary and the role. Before relocating, confirm accommodation, medical coverage, tax status, working hours and flight arrangements. Costs are generally moderate, though central Kuala Lumpur and popular resort areas can be more expensive. Reliable internet and major amenities are widely available.