Marketing Communication Executive

Job Description

The Marketing Communication Executive supports Shangri-La’s brand communication, public relations, digital marketing and promotional activities. Typical requirements include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with relevant experience in hotel, travel or lifestyle marketing. Strong writing, editing and presentation skills are expected, as well as confidence managing social media, media relations, content creation and marketing campaigns. The candidate should be organised, creative, commercially aware and comfortable coordinating with hotel departments, agencies, media contacts and external partners. Knowledge of Malaysia’s tourism market, good English and proficiency with common office and digital marketing tools would be advantageous.

Company Info

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is recognised for personalised service, upscale accommodation, distinctive dining and resort experiences, and its Asian-inspired approach to hospitality. In Malaysia, Shangri-La properties serve business travellers, leisure guests, families and events customers, with operations spanning rooms, restaurants, banquets, wellness and guest services. Employees generally work in a multicultural environment where presentation, service standards, teamwork and attention to detail are important. A Marketing Communication Executive would typically help strengthen the property’s public profile, promote hotel offerings, support campaigns and maintain consistent brand messaging across media, digital channels and guest-facing materials.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, technology and professional services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Its island lifestyle combines beaches, rainforests, water activities and relaxed outdoor living, while cities provide shopping, nightlife and international dining. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in business and hospitality, alongside Bahasa Malaysia. Living costs vary, with Kuala Lumpur and popular resort islands generally more expensive than smaller towns. Foreign employees normally need an employer-sponsored work permit, and should confirm eligibility, medical checks and immigration requirements before relocating. Employers often assist with documentation, but candidates should budget for accommodation deposits, transport, insurance and initial living expenses. Malaysia’s tropical climate is warm and humid year-round, with monsoon conditions varying by region.