The Assistant Manager will support the daily operation of Shangri-La Singapore’s Lobby Lounge, helping deliver polished food and beverage service to hotel guests and visitors. Requirements typically include relevant hotel or restaurant experience, strong knowledge of service standards, good English communication, and the ability to lead a team during busy shifts. The candidate is expected to supervise service, coordinate with the kitchen and other departments, handle guest requests and complaints professionally, monitor quality and hygiene, assist with staff training, and support opening, closing, and cash-control procedures. A warm personality, attention to detail, sound judgment, and flexibility to work shifts, weekends, and public holidays are important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The brand is known for attentive service, Asian-inspired hospitality, comfortable accommodation, and extensive food and beverage facilities. Shangri-La Singapore is a large five-star urban resort located near Orchard Road, offering guest rooms, restaurants, event spaces, landscaped grounds, and wellness facilities. Its operations depend on close teamwork across front office, food and beverage, housekeeping, culinary, engineering, and guest-relations departments. Employees are generally expected to maintain high presentation standards, anticipate guest needs, follow safety and service procedures, and contribute to a welcoming experience for both leisure and business travellers.
Singapore is a compact, multicultural island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The lifestyle is safe, efficient, and convenient, with excellent public transport, diverse food, shopping, parks, and a lively cultural calendar. Housing can be expensive, especially near central areas, so many workers share apartments or live farther from the city centre. Foreign employees normally need an employer-sponsored work pass. Hospitality staff may qualify for an S Pass or, depending on salary and eligibility, another applicable work permit category; approval is subject to government requirements and quotas. Candidates should confirm current rules with Singapore’s Ministry of Manpower and their employer. Relocation planning should include housing, healthcare, transport, tax, and start-up costs.
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