The Captain, Shophouse is responsible for supervising daily restaurant service, coordinating the service team, welcoming guests, taking orders, maintaining service standards and handling guest requests or concerns professionally. Candidates should have relevant experience in a hotel, restaurant or upscale dining environment, strong communication skills and a service-oriented attitude. Familiarity with food and beverage operations, point-of-sale systems and basic hygiene standards is expected. The role requires good teamwork, attention to detail, confidence in leading colleagues and flexibility to work shifts, weekends and public holidays. Knowledge of English is essential; additional languages and experience with Asian cuisine or luxury hospitality would be advantageous.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for warm Asian hospitality, quality accommodation, extensive dining facilities and personalised guest service. Shangri-La Singapore is a large luxury hotel set in landscaped grounds near Orchard Road, offering guestrooms, restaurants, event facilities, wellness services and extensive leisure amenities. The group places strong emphasis on guest satisfaction, service excellence, teamwork and employee development. Working for Shangri-La can provide experience in an international hotel environment, exposure to luxury food and beverage operations and opportunities for internal career progression. Specific benefits, working hours and employment terms vary according to the position and local employment regulations.
Singapore is a compact, highly developed island city with opportunities in hospitality, food and beverage, tourism, technology, finance, healthcare and logistics. The culture is multicultural, combining Chinese, Malay, Indian and international influences, with English widely used in workplaces. Employees enjoy efficient public transport, excellent healthcare, good personal safety and diverse dining and entertainment. Living costs are high, especially for rent, although public transport and everyday services are convenient. Popular areas include Orchard Road, Marina Bay, Sentosa, Kampong Glam and the East Coast. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and the role; approval is handled by Singapore’s Ministry of Manpower. Before relocating, candidates should confirm accommodation, medical coverage, tax obligations and pass eligibility. Singapore’s hot, humid climate and frequent rain make suitable clothing and air-conditioning useful.
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