The Waiter/Waitress supports daily restaurant operations at Shangri-La Singapore’s Waterfall restaurant by welcoming guests, taking orders, serving food and beverages, explaining menu items, and maintaining high service standards. Candidates should have previous experience in a hotel, restaurant, or upscale dining environment, good English communication skills, a pleasant attitude, and strong attention to detail. Knowledge of Italian cuisine, wines, or guest service systems is advantageous. The role requires teamwork, physical stamina, flexibility to work shifts, weekends, and public holidays, and a polished, professional appearance. The successful candidate is expected to deliver attentive, personalised service while following hygiene, safety, and company procedures.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a long-established luxury hotel set within extensive gardens near Orchard Road. It offers guestrooms, restaurants, meeting facilities, wellness services, and family-oriented amenities. The company is recognised for warm Asian hospitality, personalised guest service, and high standards in food and beverage operations. Employees typically work in a multicultural environment with structured service procedures, training opportunities, and prospects for career progression within the wider group. The Waterfall restaurant focuses on Italian-inspired dining and provides an upscale setting where service staff are expected to combine product knowledge, courtesy, efficiency, and genuine hospitality.
Singapore is a compact island city-state with strong employment opportunities in hospitality, tourism, restaurants, retail, finance, technology, healthcare, and logistics. The culture is multicultural, shaped by Chinese, Malay, Indian, and international communities, and English is widely used at work. Life is convenient and generally safe, with excellent public transport, modern healthcare, shopping, dining, and entertainment. Housing can be expensive, so newcomers often share apartments or live farther from central areas. International employees need a valid work pass before starting employment; hospitality staff are commonly sponsored for an S Pass or Work Permit, subject to government eligibility rules and employer approval. The employer normally handles much of the application process. Candidates should confirm salary, service charge, accommodation, medical coverage, leave, and relocation support before accepting an offer. Singapore’s tropical climate is hot and humid year-round, with frequent rain, so light clothing and practical footwear are useful.
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