The Manager, Lobby Lounge will oversee daily operations, guest service, team performance, revenue, stock control, and compliance with Shangri-La service standards. Candidates should have several years of experience in hotel restaurants, lounges, or upscale hospitality, preferably in a supervisory or managerial position. Strong knowledge of food and beverage operations, beverage service, budgeting, staff scheduling, and guest relations is expected. The successful candidate should be confident, polished, commercially aware, and comfortable leading a diverse team in a busy luxury hotel environment. Excellent English communication, problem-solving ability, attention to detail, and a genuine commitment to creating memorable guest experiences are essential.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalized service, elegant surroundings, strong attention to guest comfort, and its distinctive Asian hospitality values. Shangri-La Singapore is a landmark luxury hotel set near Orchard Road, offering guest rooms, suites, restaurants, lounges, extensive event facilities, gardens, and wellness amenities. The company employs colleagues from many nationalities and provides opportunities across food and beverage, rooms, culinary, sales, engineering, and corporate functions. Employees are generally expected to demonstrate professionalism, teamwork, cultural sensitivity, and a consistent commitment to high service standards.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, and logistics. Its hotel sector attracts international workers, particularly for food and beverage, culinary, housekeeping, engineering, and guest-service roles. The culture is multicultural, orderly, and generally English-friendly, with Chinese, Malay, Indian, and international influences. Lifestyle benefits include excellent public transport, personal safety, modern healthcare, varied dining, shopping, parks, and easy regional travel. Living costs, especially rent, are relatively high, so employer accommodation or housing support can be valuable. Foreign employees normally require a work pass arranged by the employer, such as an Employment Pass or S Pass, subject to salary and eligibility requirements. New arrivals should prepare verified qualifications, medical documents, and a valid passport, and research neighborhoods and commuting costs before relocating.
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