The Captain oversees daily service at Shang Palace, ensuring guests receive attentive, efficient and polished dining experiences. Requirements typically include previous experience in a fine-dining or luxury hotel restaurant, strong knowledge of food and beverage service, good communication skills and the ability to lead and support a service team. Familiarity with Chinese cuisine, banquet operations and guest-relations standards is advantageous. The successful candidate is expected to coordinate table assignments, maintain service quality, handle guest requests or concerns professionally, brief team members and work closely with the kitchen and restaurant management. Flexibility to work shifts, weekends and public holidays is essential, along with a well-groomed appearance and a genuine hospitality mindset.
Shangri-La Group is a luxury hospitality company founded in Asia and known for its hotels, resorts and distinctive guest service. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Traders and Kerry Hotels. Shangri-La Singapore is a leading five-star hotel set amid landscaped gardens near Orchard Road. Its dining portfolio includes Shang Palace, a renowned Chinese restaurant recognised for Cantonese cuisine, refined service and elegant surroundings. Employees work in a multicultural environment with opportunities to develop careers in hotel operations, food and beverage, guest services and corporate functions. The company places strong emphasis on hospitality standards, teamwork, professional development and creating memorable experiences for guests.
Singapore is a compact, modern island city-state with strong opportunities in hotels, restaurants, tourism, finance, technology and healthcare. The culture is highly multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is safe, convenient and well connected through an efficient MRT and bus network. Housing can be expensive, especially near central districts, so many employees choose shared accommodation or live outside the city centre. The climate is hot and humid year-round, with frequent rain. Foreign professionals generally need a valid work pass arranged by their employer, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and role. Candidates should confirm eligibility, medical requirements and pass conditions before relocating. Singapore offers excellent public services, international food, clean surroundings and easy regional travel, but budgeting carefully is important because everyday living costs are relatively high.
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