The Host or Hostess at Summer Palace, Shangri-La Hong Kong, welcomes guests, manages table reservations and seating, coordinates with service teams, and helps create a polished dining experience. Candidates should have previous experience in a luxury hotel or fine-dining restaurant, strong communication and guest-service skills, and a professional, well-presented manner. Fluency in English and Cantonese is highly desirable, while Mandarin may be an advantage. The role requires a friendly personality, attention to detail, composure during busy periods, and flexibility to work shifts, weekends and public holidays. Knowledge of restaurant operations and reservation systems would be beneficial.
Shangri-La Group is a global luxury hospitality company founded in Hong Kong and recognised for its distinctive Asian-inspired service. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Hong Kong is a leading luxury hotel in the city’s Tsim Sha Tsui district, offering premium accommodation, restaurants, event facilities and comprehensive guest services. Summer Palace is the hotel’s acclaimed Chinese fine-dining restaurant, known for refined Cantonese cuisine and elegant service. Shangri-La places strong emphasis on genuine hospitality, professional development, teamwork and personalised guest experiences. Employees typically work in a structured, multicultural environment with opportunities to build careers across the group’s hotels and hospitality operations.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology and international business. Its culture blends Chinese traditions with global influences, and Cantonese cuisine, festivals, temples and vibrant neighbourhoods are central to daily life. The lifestyle is fast-paced and convenient, with excellent public transport, efficient healthcare and easy access to hiking trails, beaches and outlying islands. Accommodation can be expensive, particularly in central areas, so many employees live in Kowloon or the New Territories and commute by MTR. Overseas workers generally need an employment visa arranged with an approved sponsoring employer; eligibility depends on qualifications, experience and the role. Employers may assist with documentation, but candidates should confirm visa, accommodation, medical and relocation terms before accepting an offer. Hong Kong’s work environment is professional, service-focused and multicultural.
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