Security Supervisor

Job Description

The Security Supervisor is responsible for maintaining a safe and secure environment for guests, colleagues and hotel property. Requirements typically include relevant hotel, hospitality or security experience, supervisory ability, good communication skills and knowledge of emergency procedures. A valid security personnel permit and first-aid training may be advantageous in Hong Kong. The successful candidate is expected to supervise security officers, monitor CCTV and access points, respond professionally to incidents, complete accurate reports, support investigations and enforce Shangri-La’s standards while delivering courteous guest service.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant properties and strong focus on guest care. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La’s Hong Kong properties serve business and leisure travellers and offer accommodation, restaurants, events, wellness facilities and premium guest services. Employees generally work in a multicultural environment where professionalism, discretion, teamwork and attention to detail are highly valued. The company also promotes service training and internal career development. Exact benefits vary by property and position, but hotel employees may receive staff meals, uniform provision, insurance, leave benefits, training and preferential accommodation rates, subject to local employment terms.

Destination Guide

Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, logistics and professional services, with security roles available across hospitality, shopping centres and commercial buildings. The culture blends Cantonese traditions with international influences; respect, efficiency and punctuality are important in the workplace. Life is energetic and convenient, with excellent public transport, diverse food, hiking trails, beaches and a lively arts scene, although housing can be expensive and space is limited. Most expatriate employees need an employer-sponsored employment visa under Hong Kong’s General Employment Policy, with qualifications, experience and a confirmed job normally required. Employers usually help with the application, but candidates should confirm sponsorship, contract terms and medical or background-check requirements. New arrivals should budget for rent deposits, transport and daily expenses, and consider living in areas connected by the MTR rather than directly in central districts.