Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the hotel’s food and beverage department with daily administration, documentation, reporting, scheduling, purchasing coordination and communication between outlets and management. Requirements typically include administrative or hospitality experience, good computer skills, knowledge of Microsoft Office, strong organisation and attention to detail. Familiarity with hotel systems, purchasing procedures and basic financial records is advantageous. The successful candidate should be professional, service-minded and able to manage confidential information accurately. Shangri-La expects someone who can work independently while supporting a busy team, meet deadlines, communicate clearly with colleagues and suppliers, and maintain high standards of accuracy and guest-service support in a multicultural hotel environment.

Company Info

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other destinations. The group is recognised for its Asian-inspired hospitality, personalised service and strong emphasis on guest comfort. Its properties commonly include restaurants, bars, banquet facilities, spas, meeting spaces and leisure services. In Malaysia, Shangri-La has established hotels and resorts serving business travellers, holidaymakers and local guests. Employees generally work in an international environment with structured hotel operations, service standards and opportunities to develop within hospitality. A Food & Beverage Administrator would typically support outlet and departmental administration, helping managers maintain smooth operations, accurate records and effective coordination across the property.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Island-based roles are especially common in Langkawi, Penang and parts of Sabah, where hotels, restaurants, resorts and tourism businesses employ food and beverage, guest-service, housekeeping and administrative staff. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hotels. Lifestyle ranges from busy urban living to relaxed beach communities, with generally affordable food and transport outside major city centres. Foreign employees normally need a valid employment pass sponsored by the employer before starting work; requirements depend on nationality, salary and position. Relocation usually involves employer support, medical checks, document verification and accommodation planning. Candidates should confirm visa eligibility, salary, benefits, working hours and whether staff housing is provided before accepting an offer.