The Waiter/Waitress is expected to provide friendly, efficient food and beverage service while representing Shangri-La’s hospitality standards. Requirements generally include previous experience in a hotel, restaurant, or luxury dining environment, good spoken English, a professional appearance, and strong customer-service skills. Knowledge of menu items, order-taking, table setting, hygiene, and point-of-sale procedures is beneficial. The successful candidate should be attentive, courteous, physically able to remain active during shifts, and comfortable working flexible hours, weekends, and public holidays. Additional language skills and experience with international guests are advantages.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for hotels, resorts, and residences across Asia, the Middle East, Europe, and other international markets. Its properties are recognised for personalised service, elegant surroundings, and strong attention to guest comfort. Shangri-La hotels typically offer restaurants, bars, banqueting, leisure facilities, and extensive guest services. The company places emphasis on warm Asian hospitality, professionalism, teamwork, and cultural awareness. Employees may receive structured training, opportunities to work with international guests, and career development within the wider hospitality group. Benefits and employment conditions vary by property and country, but hotel roles in the UAE may include accommodation, meals, transportation, medical coverage, annual leave, and return-flight allowances.
The United Arab Emirates is not an island but a federation of seven emirates, including Dubai, Abu Dhabi, and Ras Al Khaimah, with opportunities in hotels, restaurants, tourism, aviation, retail, and events. The culture combines Emirati traditions with a highly international lifestyle. Arabic is the official language, while English is widely used at work. Living costs vary considerably, with Dubai and Abu Dhabi generally more expensive than smaller emirates. Summers are extremely hot, although workplaces and housing are air-conditioned. Employers normally sponsor a work visa, residence permit, medical examination, and Emirates ID for eligible employees; candidates should not work on a tourist visa. Confirm contract terms, accommodation, transport, insurance, leave, and recruitment fees before relocating. Respect local laws, Islamic customs, modest dress expectations, and restrictions on alcohol and public behaviour.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...