As a Banking Consultant at ANZ’s Campsie branch, you will help customers with everyday banking, account enquiries, transactions, digital banking and suitable financial products. The role requires strong customer service and communication skills, confidence using technology, attention to detail and the ability to identify customer needs while following banking, privacy and compliance procedures. Previous retail, sales, banking or service experience is helpful, although ANZ may provide training for candidates with the right attitude. The successful candidate is expected to build trusted customer relationships, work collaboratively with branch colleagues, meet service and performance goals, manage competing priorities and create a welcoming, inclusive branch experience.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing financial services to personal, business, institutional and corporate customers. Established in Australia, ANZ operates branches, digital channels and specialist banking teams across the region, with additional international operations. Its services include transaction accounts, home loans, personal lending, business finance, payments, savings, investments and institutional banking. ANZ places emphasis on helping customers improve their financial wellbeing, supporting businesses and contributing to the communities in which it operates. The bank is also investing in digital banking, technology, risk management and simpler customer experiences. Employees typically work in diverse teams where customer care, responsible banking, compliance, collaboration and professional development are important parts of the workplace culture.
Australia offers opportunities in banking, technology, healthcare, construction, education, engineering, hospitality, logistics and skilled trades, with Sydney, Melbourne, Brisbane, Perth and Adelaide being major employment centres. Workplace culture is generally practical, collaborative and relatively informal, with strong expectations around punctuality, safety, inclusion and work-life balance. Lifestyle options range from busy city living and coastal communities to regional towns, national parks and outdoor activities. Living costs, particularly rent, can be high in Sydney and Melbourne. People relocating usually need a suitable visa, such as an employer-sponsored, skilled, graduate or working holiday visa; eligibility depends on occupation, age, qualifications and English ability. Permanent residents and citizens have broader employment rights, while temporary visa holders must follow work conditions. Research healthcare, taxation, accommodation, transport and local accreditation requirements before moving. Australia’s large distances make location and commuting important considerations.
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