This role leads Legal Process Outsourcing (LPO) governance and risk-control activities for Capgemini’s clients and internal operations. Requirements typically include a law, business, compliance, or related degree; strong experience in legal operations, risk management, contract administration, controls, or shared-service delivery; and the ability to manage teams, service levels, audits, and stakeholder relationships. Candidates are expected to design and monitor governance frameworks, identify operational and regulatory risks, maintain accurate reporting, support continuous improvement, and ensure adherence to policies and client obligations. Strong communication, problem-solving, documentation, and project-management skills are important. Experience working with international teams, outsourcing models, legal technology, and regulated environments would be advantageous.
Capgemini is a global technology and consulting company that helps organizations use digital technology to improve business performance. Its services include cloud transformation, technology consulting, software engineering, data and artificial intelligence, cybersecurity, enterprise applications, and business process services. The company works with clients across industries such as financial services, manufacturing, retail, telecommunications, healthcare, and the public sector. Capgemini operates through international delivery centers and distributed teams, giving employees opportunities to work on multinational projects and develop expertise in emerging technologies and business operations. In Malaysia, it supports regional and global clients through consulting, technology delivery, outsourcing, and shared-service activities. The company generally emphasizes collaboration, professional development, inclusion, and continuous innovation, although the specific working environment depends on the account, function, manager, and client assignment.
Malaysia offers career opportunities in technology consulting, shared services, legal operations, finance, engineering, manufacturing, healthcare, and digital commerce. Kuala Lumpur and nearby Selangor are the main professional hubs, while Penang and Johor also have strong technology and industrial markets. The culture is multicultural, with Malay, Chinese, Indian, and international influences; English is widely used in corporate workplaces. Lifestyle costs are moderate compared with many global cities, though central Kuala Lumpur housing can be expensive. Malaysia has tropical weather, excellent food, convenient transport, and diverse beaches and islands, including Langkawi, Tioman, and Penang. Foreign employees generally need an employer-sponsored Employment Pass, with approval requirements depending on salary, role, and company eligibility. Relocating usually involves securing an offer, visa approval, accommodation, tax registration, and healthcare arrangements. Public transport is strongest in Kuala Lumpur.
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