The Business Analyst will support insurance and financial-services projects by gathering requirements, analysing business processes, documenting functional specifications, and translating business needs into practical technology solutions. The role typically requires experience in insurance operations, policy administration, claims, underwriting, or related financial-services processes, along with strong stakeholder-management and communication skills. Candidates should be comfortable working with technology and delivery teams, conducting workshops, preparing process maps, managing requirements, and supporting testing and implementation. Knowledge of SAP, SAP BTP, enterprise platforms, or digital transformation projects may be advantageous. Strong analytical ability, attention to detail, teamwork, and willingness to work in a consulting environment are expected.
Capgemini is a global business and technology transformation company headquartered in France, operating across consulting, digital services, engineering, cloud, data, artificial intelligence, cybersecurity, and enterprise applications. It helps organisations modernise technology, improve operations, and create digital products and services. Capgemini works with clients in sectors including financial services, insurance, manufacturing, retail, telecommunications, healthcare, and the public sector. Its Malaysia operations support regional and international clients through consulting, systems integration, application development, cloud services, business process expertise, and managed services. Employees generally work in multidisciplinary, often international teams and may have opportunities to develop skills in platforms such as SAP, data, cloud, and emerging technologies. The company is known for structured delivery methods, professional training, and large-scale transformation programmes.
Malaysia offers technology and consulting opportunities mainly in Kuala Lumpur and nearby Petaling Jaya, with additional roles in Penang, Johor, and Sabah or Sarawak. Penang is popular for its technology sector, heritage, food culture, and relaxed coastal lifestyle, while Langkawi offers beaches and a slower pace but fewer corporate jobs. Kuala Lumpur provides the strongest employment market, modern transport, international schools, healthcare, and diverse housing options. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in business. Living costs are moderate compared with many major international cities. Foreign professionals normally need employer sponsorship for an Employment Pass, with the company handling much of the application process. Applicants should confirm salary thresholds, documentation, dependants’ permits, and current immigration rules before relocating.
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