Loading...

Please Note

  • You must enable pop-up and redirect settings in your browser to apply for jobs Learn How
  • Salary Range is an estimated salary suggested for this role based on publically available data. It was not provided by the employer for this specific position

Tech Support Analyst - Associate Software Technician

Malaysia Capgemini RM3,000–RM5,500 per month*
Job Description

This entry-level role supports SAP Business Technology Platform solutions and assists with software configuration, incident resolution, testing, documentation, and routine technical troubleshooting. Candidates are generally expected to have a diploma or degree in information technology, computer science, software engineering, or a related discipline. Basic knowledge of SAP, cloud platforms, databases, networking, or programming is useful, while strong analytical, communication, and customer-service skills are essential. The successful candidate should be willing to learn SAP BTP technologies, follow support procedures, work collaboratively with project and client teams, and occasionally support users across different time zones. Capgemini may also expect adaptability, attention to detail, and a professional approach to handling service requests.

Company Info

Capgemini is a global technology services and consulting company headquartered in France, with operations across many countries, including Malaysia. It helps organizations modernize their businesses through cloud computing, software engineering, data and artificial intelligence, cybersecurity, enterprise platforms, digital transformation, and managed services. Capgemini is a major SAP partner and supports clients with implementation, integration, application management, and cloud-based solutions such as SAP Business Technology Platform. Its Malaysian teams serve both local and international customers across industries including banking, manufacturing, telecommunications, retail, and public services. The company employs a large international workforce and commonly offers structured training, technical certifications, graduate opportunities, and career mobility. Work may involve client projects, collaborative delivery teams, hybrid arrangements, and continuous learning as technologies and business requirements evolve.

Destination Guide

Malaysia offers technology opportunities mainly in Kuala Lumpur, Cyberjaya, Penang, Johor, and increasingly through remote or hybrid roles. Demand is strong for SAP consultants, software engineers, cloud specialists, cybersecurity professionals, data analysts, and IT support staff. The country combines multicultural city life with beaches, rainforests, and islands such as Langkawi, Penang, Tioman, and Perhentian. Everyday living is relatively affordable compared with many developed technology markets, although Kuala Lumpur rents and transport costs are higher. English is widely used in business, while Malay is the national language. Foreign employees normally need an employer-sponsored Employment Pass, and the company must meet applicable immigration requirements before work begins. Relocating employees should budget for housing deposits, healthcare, transport, visa processing, and insurance. Malaysia’s warm climate, diverse food, friendly communities, and convenient regional travel make it attractive for international professionals.

Loading...