Practicante de Gestión de Datos y Servicio al Cliente

Job Description

This internship supports data management and customer service activities, including maintaining accurate records, preparing reports, updating databases, responding to customer enquiries and assisting with process improvements. Candidates are generally expected to be current students or recent graduates with good communication skills, attention to detail and a willingness to learn. Basic knowledge of Microsoft Office, spreadsheets, data handling and customer-service practices is useful. Familiarity with SAP, cloud platforms or business systems may be advantageous. The role requires professionalism, teamwork, confidentiality, reliable follow-through and the ability to manage routine tasks while meeting deadlines. English proficiency is typically important in a multinational working environment.

Company Info

Capgemini is a global business and technology services company headquartered in France, with operations across many countries, including Malaysia. It helps organizations modernize their technology, improve customer experiences and transform business operations. Its services cover consulting, cloud, data and artificial intelligence, software engineering, cybersecurity, enterprise applications and digital transformation. Capgemini works with clients in industries such as financial services, manufacturing, telecommunications, retail, healthcare and the public sector. The company employs a large international workforce and provides opportunities to work with multidisciplinary and multicultural teams. In Malaysia, its offices support regional and global delivery programs, offering exposure to structured processes, enterprise technologies and professional development. Internship roles can provide practical experience in business operations, customer support, data management and platforms such as SAP.

Destination Guide

Malaysia is a multicultural country rather than a single island destination, combining Peninsular Malaysia with Sabah and Sarawak on Borneo. Major employment centers include Kuala Lumpur, Petaling Jaya, Cyberjaya, Penang and Johor Bahru, with opportunities in technology, shared services, finance, engineering, manufacturing, healthcare and tourism. The culture blends Malay, Chinese, Indian and Indigenous influences, with English widely used in professional workplaces. Lifestyle costs are generally moderate, public transport is strongest in the Klang Valley, and food and leisure options are diverse. Foreign interns or employees normally need employer-supported authorization, such as an appropriate work pass or internship-related approval; requirements vary by nationality and program. Secure an offer before relocating, confirm accommodation and insurance, budget for deposits and transport, and check current Malaysian immigration rules. Sabah and Sarawak have additional entry considerations.