The Telecom OSS Architect/Designer is expected to design and integrate Operations Support Systems for telecommunications environments, covering service, network, inventory, order management, provisioning and assurance processes. Candidates typically need strong experience in telecom OSS/BSS architecture, TM Forum frameworks, APIs, microservices, cloud platforms, integration patterns and solution documentation. Knowledge of SAP BTP or related enterprise platforms may be relevant to the advertised position. The role requires the ability to translate business and operational requirements into scalable technical designs, work with distributed delivery teams, support implementation and testing, and communicate effectively with customers and stakeholders. A degree in information technology, computer science, telecommunications or a related field is generally preferred.
Capgemini is a global business and technology services company headquartered in France, with operations across more than 50 countries. It helps organizations with consulting, technology implementation, engineering, cloud transformation, data and artificial intelligence, cybersecurity, enterprise applications and managed services. Capgemini works with clients in industries including telecommunications, financial services, manufacturing, public sector, retail and healthcare. Its telecommunications practice supports network transformation, OSS/BSS modernization, 5G, cloud adoption and digital customer services. In Malaysia, the company provides opportunities through consulting, application services, infrastructure, engineering and global delivery teams. Employees commonly work on international projects and may collaborate with colleagues and customers across multiple time zones. The company generally values technical expertise, client communication, teamwork, continuous learning and the ability to work in structured, multicultural delivery environments.
Malaysia offers career opportunities mainly in Kuala Lumpur, Cyberjaya, Penang and Johor, while island locations such as Penang, Langkawi, Redang and Kota Kinabalu provide attractive lifestyle options but fewer specialist technology jobs. Penang combines a strong technology and manufacturing economy with beaches, heritage districts and a relaxed food culture. Langkawi is quieter and tourism-focused, while Sabah and Sarawak offer nature, diverse communities and growing regional business activity. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in professional settings. Living costs are moderate, though central Kuala Lumpur and popular islands can be more expensive. Foreign professionals normally require employer sponsorship for an Employment Pass, and dependants may need related passes. Before relocating, confirm eligibility, salary thresholds, healthcare, taxation, housing and whether the employer handles immigration. Public transport is strongest in major cities; island living may require a car or motorbike.
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