The C2C Collections Process Expert is expected to provide functional expertise in customer-to-cash, particularly accounts receivable, collections, dispute management, credit processes and related SAP solutions. Typical requirements include experience with SAP Finance or SAP S/4HANA, strong understanding of collections and receivables workflows, process-improvement skills, and the ability to translate business needs into effective system solutions. The candidate should be comfortable working with international stakeholders, documenting requirements, supporting implementation or transformation projects, and advising clients on best practices. Strong communication, analytical thinking, problem-solving and consulting abilities are important. Experience with SAP BTP, integration, automation or digital finance tools would be an advantage.
Capgemini is a global consulting, technology services and digital transformation company headquartered in France. It helps organizations modernize their business operations through consulting, cloud services, data and artificial intelligence, cybersecurity, engineering, software development and enterprise platforms such as SAP. Capgemini works with clients across industries including financial services, manufacturing, retail, telecommunications, healthcare and the public sector. Its workforce operates through a combination of advisory services, technology implementation, managed services and engineering capabilities. In Malaysia, the company supports regional and international clients and offers opportunities in consulting, application management, ERP, cloud, data, infrastructure and business process transformation. Employees commonly work in multicultural teams, supporting large-scale projects and global delivery programs.
Malaysia offers career opportunities in Kuala Lumpur, Penang, Johor and other technology hubs, especially in consulting, shared services, SAP, software, finance operations and digital transformation. Kuala Lumpur provides the widest employment market, modern public transport, international schools, shopping and varied housing, while Penang offers a more relaxed island lifestyle alongside strong technology and manufacturing sectors. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals and everyday life. Living costs are generally moderate, though central Kuala Lumpur is more expensive. Foreign professionals normally need employer sponsorship for an Employment Pass, and the company typically handles the application. Candidates should confirm eligibility, taxation, healthcare coverage and relocation support before accepting an offer. English is widely used in business, although learning basic Malay can help with daily life and integration.
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