The Lead OSS/BSS Business Analyst is expected to analyze telecommunications operating and business support processes, gather requirements, and translate business needs into practical technology solutions. Responsibilities typically include stakeholder workshops, process mapping, functional specifications, solution assessment, backlog prioritization, and supporting implementation and testing. Candidates should have strong OSS/BSS knowledge, experience in telecommunications, and a proven background in business analysis or technology consulting. Familiarity with SAP, SAP BTP, CRM, billing, order management, service assurance, or related platforms is advantageous. Strong communication, leadership, documentation, analytical, and stakeholder-management skills are essential. The role may also require coordinating distributed teams, advising clients, and contributing to proposals or transformation programs.
Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organizations modernize their technology, improve business operations, and adopt solutions involving cloud, data, artificial intelligence, enterprise platforms, engineering, and cybersecurity. Capgemini serves clients across industries including telecommunications, financial services, manufacturing, healthcare, retail, and the public sector. Its services range from strategy and consulting through technology implementation and managed services. The company has a large international workforce and commonly delivers projects through multicultural, distributed teams. In Malaysia, Capgemini supports regional and global clients through consulting, application services, infrastructure, engineering, and business process capabilities. Employees may work with major enterprise platforms such as SAP and collaborate with stakeholders across Asia-Pacific and other international markets.
Malaysia offers strong opportunities in technology consulting, telecommunications, shared services, software delivery, finance, and digital transformation, especially in Kuala Lumpur, Cyberjaya, Penang, and Johor. For island living, Penang combines a historic multicultural city, excellent food, beaches, and a significant technology sector. Langkawi offers a quieter, resort-oriented lifestyle with attractive nature and lower daily costs, but fewer professional opportunities. Sabah and Sarawak on Borneo provide outdoor experiences and growing urban centers, although specialist roles are more limited. Malaysian culture is diverse, welcoming, and shaped by Malay, Chinese, Indian, and indigenous traditions. Living costs are generally moderate, with Kuala Lumpur being more expensive than smaller cities. Foreign professionals typically need employer sponsorship for an Employment Pass; requirements depend on salary, role, and qualifications. Before relocating, confirm visa eligibility, healthcare coverage, taxation, housing, and whether the employer supports dependants.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...