The C2C (Customer-to-Cash) Collections Process Expert supports and improves accounts receivable, credit management, collections, dispute handling and cash application processes, typically within SAP environments. The role requires experience with C2C or finance operations, SAP ERP or related platforms, process mapping and continuous improvement. German-language proficiency is expected, along with strong English communication skills. Candidates should be comfortable working with international stakeholders, documenting requirements, analyzing process issues and supporting system enhancements or implementations. Capgemini will likely expect a structured, client-focused professional who can translate business needs into practical SAP solutions, manage competing priorities and contribute to digital transformation projects. Experience in consulting, shared services or multinational organizations would be advantageous.
Capgemini is a global business and technology services company headquartered in France, operating across consulting, digital transformation, engineering, cloud, data, artificial intelligence and enterprise applications. It works with organizations in sectors such as financial services, manufacturing, telecommunications, retail, healthcare and the public sector. Capgemini helps clients modernize their technology estates, improve business processes and implement platforms including SAP and other enterprise systems. Its workforce is distributed across many countries, supporting international delivery centers and client teams. In Malaysia, the company provides opportunities in technology consulting, application services, business process services and shared delivery operations. Employees commonly work in multicultural, collaborative environments and may support regional or global customers. The organization generally values professional certifications, continuous learning, communication skills and the ability to work effectively across business and technical teams.
Malaysia offers career opportunities in Kuala Lumpur, Penang, Johor and other technology and shared-services hubs, particularly in IT consulting, SAP, finance operations, engineering and customer support. Although Malaysia is a peninsula as well as part of Borneo, its islands and coastal areas provide an attractive lifestyle, with destinations such as Langkawi, Penang, Redang and Sabah. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in business. Living costs are generally moderate, while Kuala Lumpur provides the broadest professional network and international amenities. Foreign employees normally need an employment pass sponsored by their employer; the company usually handles the application and related approvals. Candidates should confirm visa eligibility, medical requirements and dependent-pass options before relocating. Public transport is strongest in major cities, and climate is hot and humid year-round with seasonal monsoon variation.
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