The Salesforce Field Service and Service Cloud Architect designs scalable solutions for customer service, field operations, integrations, security, and data management. Candidates are expected to have strong Salesforce architecture experience, particularly with Service Cloud and Field Service, and a solid understanding of CRM workflows, APIs, integration patterns, and platform governance. Salesforce certifications such as Certified Application Architect, System Architect, or Field Service Consultant are advantageous. The role requires stakeholder management, requirements analysis, solution documentation, and the ability to guide delivery teams. Strong communication skills, consulting experience, and the ability to work with international clients are also expected.
Capgemini is a global business and technology services company that helps organizations with consulting, digital transformation, engineering, cloud, data, artificial intelligence, and managed services. Founded in France, the group operates across many countries and serves clients in industries including financial services, manufacturing, telecommunications, retail, healthcare, and the public sector. Capgemini works with major technology ecosystems such as Salesforce, SAP, Microsoft, AWS, and Google Cloud. Its consultants typically support clients from strategy and architecture through implementation and ongoing operations. In Malaysia, the company provides technology delivery, application services, business consulting, and support for regional and international clients. Employees may work in multicultural teams and on large-scale transformation programs involving enterprise platforms and customer experience solutions.
Malaysia offers technology opportunities in Kuala Lumpur, Penang, Johor, and other growing business hubs, with demand for Salesforce, cloud, cybersecurity, data, consulting, and shared-services professionals. The country has a multicultural environment shaped by Malay, Chinese, Indian, and indigenous traditions. English is widely used in business, while Malay is the official language. Lifestyle costs are generally lower than in Singapore or Australia, though central Kuala Lumpur housing can be expensive. Malaysia provides diverse food, beaches, rainforests, and convenient regional travel; Langkawi, Penang, and Sabah are popular island destinations. Foreign professionals normally need employer sponsorship for an Employment Pass, and the employer generally handles the application. Relocating candidates should verify salary thresholds, documents, medical requirements, tax obligations, and dependent arrangements before accepting an offer. Public transport is strongest in Kuala Lumpur, while a car may be useful elsewhere.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...