The Business Analyst (Insurance) is expected to understand insurance business processes, gather and document requirements, and translate business needs into practical technology or process solutions. Typical responsibilities include working with insurers and internal stakeholders, analysing workflows, preparing functional specifications, supporting solution design, and assisting with testing and implementation. Candidates should have experience in insurance operations, business analysis, requirements management, and stakeholder communication. Familiarity with policy administration, claims, underwriting, SAP or other enterprise platforms, and Agile delivery methods would be valuable. Strong analytical, documentation, presentation, and problem-solving skills are expected, together with the ability to work effectively in consulting teams and with clients. Relevant qualifications in business, insurance, information systems, or a related discipline are generally preferred.
Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organizations improve business performance through consulting, cloud services, data and artificial intelligence, software engineering, cybersecurity, enterprise platforms, and managed services. Capgemini works with clients across industries including financial services, insurance, manufacturing, telecommunications, retail, and the public sector. Its teams combine industry knowledge with technology expertise to design and implement large-scale business solutions. In Malaysia, the company supports regional and international clients through delivery, consulting, engineering, and shared-service operations. The working environment typically involves multicultural teams, structured professional development, client engagement, and collaboration across global offices. Employees may work on transformation programmes involving SAP, cloud platforms, process improvement, analytics, and modern digital products.
Malaysia offers opportunities in Kuala Lumpur, Penang, Johor, and other technology and business centres, with demand for consultants, analysts, software professionals, finance specialists, and shared-services talent. Peninsular Malaysia includes popular islands such as Langkawi, Penang, and the Perhentian Islands, while Sabah and Sarawak offer access to Borneo’s beaches, rainforests, and marine parks. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences, and English is widely used in professional workplaces. Living costs are generally moderate, although Kuala Lumpur is more expensive than smaller cities. Public transport is strongest in Kuala Lumpur and Penang; island living is quieter but may offer fewer corporate jobs. Foreign professionals normally require employer-sponsored work authorization, such as an Employment Pass, and should confirm current immigration rules before relocating. Healthcare, housing, schooling, and tax arrangements should be reviewed in advance.
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