The Client Acquisition Manager is expected to grow UOB’s customer base in Surabaya by identifying prospects, developing acquisition strategies, promoting banking products, and building relationships with individuals, businesses, and referral partners. Responsibilities typically include meeting sales targets, managing the customer pipeline, coordinating campaigns, and ensuring that applications meet internal policies and regulatory requirements. Candidates should have a bachelor’s degree, proven experience in banking, sales, business development, or relationship management, and strong communication and negotiation skills. Knowledge of the Surabaya market, customer-focused selling, digital banking, and financial products is valuable. The role requires initiative, resilience, commercial awareness, sound ethics, and the ability to work independently while collaborating with branch and product teams.
UOB, or United Overseas Bank, is a major Singapore-based bank with operations across Southeast Asia, including Indonesia. Founded in 1935, it provides personal financial services, business banking, corporate banking, wealth management, investment services, and digital banking solutions. UOB serves retail customers, entrepreneurs, companies, and institutional clients through branches, relationship teams, and technology-enabled channels. Following its acquisition of Citigroup’s consumer banking businesses in Indonesia and other regional markets, UOB has expanded its customer base and product capabilities. The bank emphasizes responsible growth, customer experience, innovation, risk management, and long-term relationships. Its Indonesian operations offer opportunities in sales, branch banking, relationship management, operations, technology, compliance, and corporate functions. Surabaya is an important commercial center for eastern Indonesia, making it a strategic location for customer acquisition and business development roles.
Indonesia offers varied career opportunities across its major islands. Java, including Surabaya, Jakarta, and Bandung, has the strongest concentration of banking, technology, manufacturing, logistics, and corporate jobs. Bali provides opportunities in tourism, hospitality, retail, and digital work, while Sumatra and Kalimantan are important for commodities, energy, agriculture, and logistics. Indonesian culture values politeness, community, respect for hierarchy, and relationship-building; Bahasa Indonesia is essential, although English is useful in multinational companies. Surabaya offers a lower cost of living than Jakarta, good transport links, shopping, universities, and access to beaches and East Java’s natural attractions. Foreign nationals generally need employer sponsorship and an appropriate work permit, commonly arranged through the company, and should not work on a tourist visa. Relocating employees should budget for housing, health insurance, transport, local registration, and document legalization. Visa rules can change, so confirm requirements with the employer and Indonesian immigration authorities.
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