The D365 Business Analyst is expected to understand business processes, gather and document requirements, and translate them into effective Microsoft Dynamics 365 solutions. Responsibilities typically include stakeholder workshops, process mapping, gap analysis, functional specifications, configuration support, user acceptance testing, training, and post-implementation support. Candidates should have experience with Dynamics 365, business analysis, ERP or CRM implementations, and Agile or structured delivery methods. Strong communication, problem-solving, documentation, and stakeholder-management skills are essential. Experience in finance, supply chain, sales, customer service, or related D365 modules is beneficial. Familiarity with integration concepts, reporting, data migration, and Microsoft technologies would also be advantageous.
Capgemini is a global business and technology transformation company headquartered in France, with operations across more than 50 countries. It provides consulting, technology services, engineering, cloud, data, artificial intelligence, cybersecurity, and managed services to organizations in industries such as financial services, manufacturing, retail, telecommunications, and the public sector. Capgemini helps clients modernize systems, improve customer experiences, adopt digital platforms, and achieve operational efficiencies. Its Microsoft and enterprise application practices support implementations involving platforms such as Dynamics 365, Azure, SAP, and other business technologies. In Malaysia, the company serves regional and international clients through consulting, delivery, application management, and technology-support teams. Employees commonly work in multicultural, collaborative environments, with opportunities to support large transformation programs and develop expertise across industries and global delivery models.
Malaysia offers opportunities in technology consulting, software development, cloud services, shared-service centers, finance, manufacturing, and digital transformation. Kuala Lumpur and Selangor are the main employment hubs, while Penang, Johor, Melaka, Sabah, and Sarawak also have growing technology and industrial sectors. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in professional settings. Lifestyle costs are moderate compared with Singapore or many Western cities, although central Kuala Lumpur housing can be expensive. Malaysia has attractive beaches and islands, including Langkawi, Penang, Perhentian, Redang, Tioman, and parts of Borneo. Foreign professionals generally need an Employment Pass sponsored by their employer, with approval requirements depending on salary and role. Relocating is easiest with employer support for visas, accommodation, tax registration, healthcare, and banking. Public transport is strongest in major cities, while island living is quieter and less connected.
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