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Capgemini seeks a Senior Business Analyst with strong insurance-sector knowledge to analyze business processes, gather and document requirements, and translate them into practical technology solutions. The role typically involves working with insurers, product owners, developers, and project managers across the full delivery lifecycle. Candidates are expected to understand insurance products, claims, underwriting, policy administration, and regulatory needs. Excellent communication, stakeholder management, workshop facilitation, and analytical skills are essential. Experience with Agile or hybrid delivery methods, business process modeling, and enterprise systems is usually required. Fluency in English is important, while German or other regional languages may be advantageous. A degree in business, information systems, insurance, or a related discipline is commonly preferred.
Capgemini is a global technology services and consulting company headquartered in France, with operations across more than 50 countries. It helps organizations modernize their businesses through consulting, cloud services, software engineering, data and artificial intelligence, cybersecurity, enterprise platforms, and digital transformation. Capgemini works with clients in industries including insurance, banking, manufacturing, retail, telecommunications, and the public sector. Its insurance teams support customers with process improvement, core-system modernization, regulatory change, customer experience, and technology implementation. The company combines business consulting with engineering and managed services, offering employees opportunities to work on international projects and emerging technologies. In Malaysia, Capgemini operates through delivery and consulting teams serving regional and global clients. Benefits and working arrangements vary by role, location, and employment contract.
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