This role is expected to lead large-scale commerce and omnichannel programs for clients in the quick-service restaurant (QSR) industry. Requirements typically include substantial program or project management experience, preferably in retail, restaurants, digital commerce, or customer experience; strong knowledge of omnichannel platforms, e-commerce, order management, SAP or related enterprise technologies; and proven experience managing budgets, schedules, risks, vendors, and senior stakeholders. The candidate should be comfortable coordinating business and technology teams across countries, translating strategic goals into delivery plans, and driving measurable outcomes. Strong communication, leadership, problem-solving, and client-management skills are essential. Experience with agile delivery, transformation programs, and consulting environments would be advantageous.
Capgemini is a multinational consulting, technology, and engineering services company headquartered in France. It helps organizations modernize their businesses through digital transformation, cloud adoption, data and artificial intelligence, cybersecurity, software engineering, enterprise platforms, and business consulting. The company serves industries including consumer products, retail, financial services, manufacturing, telecommunications, healthcare, and the public sector. Capgemini operates across many countries and combines strategy, technology implementation, managed services, and industry expertise. Its teams commonly work with global clients on complex transformation programs involving customer experience, commerce, cloud, SAP, data, and operational change. In Malaysia, Capgemini provides technology and consulting services and may support regional or international delivery models. Benefits and employment conditions vary by role, business unit, seniority, and local employment terms.
Malaysia offers opportunities in consulting, technology, shared services, e-commerce, finance, engineering, tourism, and manufacturing. Kuala Lumpur and nearby Selangor are the main employment hubs, while Penang, Johor, Sabah, and Sarawak also have growing industries. The country blends Malay, Chinese, Indian, and indigenous cultures, with diverse food, festivals, and languages. Lifestyle costs are generally moderate, although central Kuala Lumpur is more expensive. Popular island destinations include Langkawi, Penang, the Perhentian Islands, Redang, Tioman, and parts of Sabah. Foreign professionals usually need an employer-sponsored Employment Pass; the employer normally manages the application and salary eligibility requirements. Candidates should confirm current immigration rules, medical requirements, taxation, housing, schooling, and health insurance before relocating. English is widely used in corporate environments, but learning basic Malay supports daily life and integration.
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