The SIAM Change and Software Asset Configuration Manager is responsible for coordinating service changes, maintaining accurate configuration data, and overseeing software asset records across a multi-provider IT environment. Candidates typically need experience in Service Integration and Management (SIAM), ITIL change and configuration management, software asset management, CMDB tools, audit controls, and supplier coordination. Strong stakeholder management, analytical ability, documentation skills, and familiarity with governance processes are expected. The role requires someone who can assess change impacts, maintain data quality, support compliance and licensing reviews, resolve configuration issues, and ensure consistent service-management practices across teams and vendors.
Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organizations modernize their technology, improve business operations, manage complex IT environments, and adopt cloud, data, artificial intelligence, engineering, and enterprise platforms. Capgemini serves clients across industries including financial services, manufacturing, telecommunications, healthcare, retail, and the public sector. Its workforce operates through consulting, technology delivery, managed services, and engineering teams in many countries. In Malaysia, the company supports regional and international clients through technology implementation, application services, infrastructure operations, business process services, and digital transformation programs. Employees commonly work in collaborative, multicultural environments and may coordinate with distributed teams, external suppliers, and global stakeholders.
Malaysia is not one island but a country divided between Peninsular Malaysia and East Malaysia on Borneo, with attractive islands such as Langkawi, Penang, Tioman, and Perhentian. Major technology job opportunities are concentrated in Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru, while Kota Kinabalu and Kuching offer growing regional markets. Malaysia has a multicultural society shaped by Malay, Chinese, Indian, and indigenous communities, with English widely used in professional workplaces. Lifestyle costs are moderate compared with many Western countries, although Kuala Lumpur housing and international schooling can be expensive. Public transport is strongest in major cities, and food, healthcare, and leisure options are diverse. Foreign employees usually require an employment pass sponsored by their employer; dependants may need separate passes. Relocation typically involves passport, qualification, background, medical, and accommodation arrangements.
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