Pega Business Analyst (w/m/d)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Pega Business Analyst gathers and documents business requirements, maps workflows, identifies process improvements, and translates operational needs into Pega-based solutions. The role typically requires experience in business analysis, requirements elicitation, process modelling, stakeholder management, and Agile delivery. Familiarity with Pega Platform, case management, BPM, user stories, and testing is highly desirable. Candidates should be confident communicating with business users, developers, and clients, and be able to work independently in a consulting environment. Strong analytical, problem-solving, documentation, and presentation skills are expected. Knowledge of regulated industries such as banking, insurance, or government may be advantageous.

About the employer

Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organizations modernize their technology, improve business operations, and create digital products and services. Its work spans cloud computing, data and artificial intelligence, cybersecurity, enterprise applications, engineering, and business process transformation. Capgemini serves clients across industries including financial services, manufacturing, telecommunications, healthcare, retail, and the public sector. The company operates through a large international workforce and often delivers projects using multidisciplinary teams across different countries. In Malaysia, Capgemini provides consulting, technology implementation, application services, and support for regional and global clients. Employees can generally expect structured professional development, exposure to enterprise-scale projects, and opportunities to work with platforms such as SAP, Pega, Salesforce, and Microsoft technologies.