The Pega Business Analyst gathers and documents business requirements, maps workflows, identifies process improvements, and translates operational needs into Pega-based solutions. The role typically requires experience in business analysis, requirements elicitation, process modelling, stakeholder management, and Agile delivery. Familiarity with Pega Platform, case management, BPM, user stories, and testing is highly desirable. Candidates should be confident communicating with business users, developers, and clients, and be able to work independently in a consulting environment. Strong analytical, problem-solving, documentation, and presentation skills are expected. Knowledge of regulated industries such as banking, insurance, or government may be advantageous.
Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organizations modernize their technology, improve business operations, and create digital products and services. Its work spans cloud computing, data and artificial intelligence, cybersecurity, enterprise applications, engineering, and business process transformation. Capgemini serves clients across industries including financial services, manufacturing, telecommunications, healthcare, retail, and the public sector. The company operates through a large international workforce and often delivers projects using multidisciplinary teams across different countries. In Malaysia, Capgemini provides consulting, technology implementation, application services, and support for regional and global clients. Employees can generally expect structured professional development, exposure to enterprise-scale projects, and opportunities to work with platforms such as SAP, Pega, Salesforce, and Microsoft technologies.
Malaysia offers technology and consulting opportunities mainly in Kuala Lumpur, Cyberjaya, Penang, and Johor, with additional roles linked to projects in Sabah and Sarawak. Kuala Lumpur provides the widest employment market, international schools, modern healthcare, public transport, and a broad choice of housing, restaurants, and entertainment. Penang is popular for its technology, engineering, and relaxed coastal lifestyle, while Langkawi and other islands suit holidays rather than most corporate jobs. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous traditions, and English is widely used in professional settings. Living costs are generally moderate compared with major Western cities. Foreign professionals usually need an employer-sponsored Employment Pass, with approval handled through the company and immigration authorities. Candidates should confirm eligibility, salary thresholds, taxation, healthcare, and relocation support before accepting an offer.
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