Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, employees, hotel property, and confidential information while maintaining a welcoming luxury-hospitality environment. Requirements typically include relevant security or hotel experience, supervisory ability, good communication skills, physical fitness, sound judgment, and knowledge of emergency procedures, incident reporting, access control, and local safety regulations. Experience in a five-star hotel, security training, first aid, or emergency response is advantageous. The successful candidate is expected to lead security officers professionally, monitor CCTV and patrols, respond promptly to incidents, coordinate with local authorities when necessary, support fire and evacuation procedures, and deliver discreet, respectful service to guests and colleagues. Flexibility for rotating shifts, weekends, and public holidays is essential.

Company Info

Four Seasons Hotel Jakarta at Capital Place is a luxury hotel in Jakarta’s central business district, operated by Four Seasons Hotels and Resorts, an international hospitality company known for highly personalized service and premium properties. The hotel combines upscale accommodation, restaurants, meeting facilities, wellness services, and attentive guest experiences for business and leisure travelers. Four Seasons emphasizes employee development, service excellence, teamwork, discretion, and genuine care for guests and colleagues. Its Jakarta operation serves local and international guests, corporate clients, event organizers, and long-stay visitors. Employees generally work in a structured, service-focused environment where appearance, communication, operational discipline, and cultural awareness are important. The company is also recognized for its global career opportunities, professional training, and standards covering safety, privacy, guest satisfaction, and responsible business practices.

Destination Guide

Indonesia offers opportunities across hospitality, tourism, food and beverage, security, engineering, wellness, technology, and business services. Jakarta, on Java, is the country’s main corporate center and provides the broadest professional network, while Bali, Lombok, Java’s resort areas, and destinations such as Sumatra, Sulawesi, and the Komodo region offer tourism-focused work. Indonesian culture values courtesy, community, religious diversity, and respectful communication; learning basic Bahasa Indonesia is highly useful. Jakarta provides extensive dining, shopping, and entertainment but has heavy traffic and a fast-paced lifestyle. Bali and other islands generally offer a more relaxed, outdoor-oriented environment. Foreign employees normally need employer sponsorship and the appropriate work visa or stay permit; working on a tourist visa is not permitted. Confirm current immigration rules, health insurance, accommodation, taxes, and relocation costs before accepting an offer.