The OSS & AIOps Engineer is expected to design, implement and support open-source monitoring, automation and artificial-intelligence-driven IT operations solutions. Typical responsibilities include service monitoring, event correlation, incident reduction, observability, performance optimization, automation and integration with enterprise platforms. Candidates should have experience with Linux, networking, scripting, APIs, monitoring or observability tools, and cloud or container environments such as AWS, Azure, Kubernetes or Docker. Knowledge of AIOps concepts, IT service management, CI/CD, databases and troubleshooting is valuable. Capgemini will expect strong analytical and communication skills, customer focus, documentation ability and willingness to work in collaborative delivery teams, potentially supporting international clients and shifts.
Capgemini is a global technology services and consulting company headquartered in France, operating across more than 50 countries. It helps organizations modernize their technology, improve business processes and develop digital products through services covering cloud, data and artificial intelligence, cybersecurity, engineering, enterprise applications and managed operations. Capgemini works with clients in industries such as financial services, telecommunications, manufacturing, retail, government and healthcare. Its workforce includes consultants, software engineers, architects, analysts and operations specialists. In Malaysia, the company supports regional and international delivery programs, offering opportunities to work with distributed teams and large enterprise environments. The culture generally emphasizes professional development, collaboration, technology certifications and client delivery. Roles may involve hybrid work, structured processes and exposure to multinational projects, although specific benefits, working arrangements and career progression depend on the local business unit and employment contract.
Malaysia offers technology opportunities in Kuala Lumpur, Cyberjaya, Penang and Johor, with demand for cloud, cybersecurity, software engineering, data, SAP and IT operations professionals. English is widely used in technology workplaces, while Malay is the national language; Chinese and Tamil are also common. Life is relatively affordable compared with many international technology hubs, with excellent food, modern shopping areas, tropical weather and easy access to beaches and islands such as Langkawi, Penang and Perhentian. Urban living provides reliable internet, public transport and international schools, though traffic and humidity can be challenging. Foreign employees normally require employer-sponsored authorization, such as an Employment Pass, and should confirm eligibility, salary thresholds and dependent rules before relocating. Candidates should budget for housing deposits, healthcare, transport and insurance, and verify taxation and immigration arrangements with Capgemini or an accredited relocation adviser.
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